Our Policy

At Salon and Spa Aken, we value your time and appointments with our team of professionals. To ensure that we can accommodate all our clients and run our services smoothly, we have established the following policies.

We understand that sometimes unexpected circumstances can arise, but we kindly request that you provide us with a 24-hour notice if you need to cancel or reschedule your appointment. This allows our team to adjust their schedules accordingly and provides the opportunity for clients on our waiting list. In the case of last-minute cancellations or no-shows, you will be required to pay in full for all services booked. We do our best to work with you in emergencies.

Simplify Your Booking Process!

If you are an existing client, you do not need to create a new account for your booking. Simply request a password using your existing email to book your future appointments easily. Thank you for choosing us!

Book with confidence!

At Salon Aken, you can rest assured that we follow the strictest controls when it comes to booking an appointment as well as submitting a payment method. We regularly audit our security mechanisms to ensure we are always PCI (payment card industry) compliant.

For your protection, your credit card information is encrypted and kept safe in a 3rd party payment system and none of the staff at Salon Aken are able to view your credit card details.